Step 1 :- Install Google Docs App from chrome store ( link ) Step 2 :- Now go to chrome://apps Step 3 :- Right Click on DOCS icon and select "create shortcut" Step 4 :- Desktop shortcut must be created now. Click on the DOCS icon. After it is opened click on 3 lines present on top left corner. Go to settings and see if offline mode is enabled. Step 5 :- Now turn off the internet and close the current DOCS window and reopen it from Desktop, see if it works offline. If it works then u r good to go and if it doesn't then follow below steps. Step 6 :- Turn on ur internet and go to chrome settings and search for cookies. Step 7 :- Goto to site Settings and scroll down to cookies and site data Step 8 :- Scroll Down and click on Add button And add " docs.google.com " . Close current tab and turn off internet and open DOCS again. It should load now.